How to Fix Netflix Error Code NW-3-6

Netflix, which offers one of the largest libraries of movies and TV shows available for streaming from across the world, has more than 140 million subscribers and is still increasing.

The list of movies and TV shows appears to be endless, yet they add additional content for their streaming service.

However, on occasions, you could see “Error Code NW-3-6.” As of late, the Netflix error code NW-6-503 has been appearing more frequently.

netflix error

While some error codes of device-specific, the Netflix error NW 3 variants appear across any streaming device to users’ dismay.

In our guide, you can see how to fix a Netflix server error, stop the error on your streaming device and fix Netflix error code NW 3 6 show. (Learn How to Fix Netflix Error Code: m7111-5059)

By the end, you’ll see how to secure your network settings and protect your internet connection using a virtual private network for uninterrupted streaming without you needing to dive into your devices and select network settings that could or could not work.

How Do I Fix Netflix Server Error?

Here are some steps you can try with your streaming device to fix error NW 3 6 or other errors that can crop up. You’ll find these direct from the Netflix site as the authorized solutions.

1. Check to see whether your network supports streaming

Streaming video is occasionally blocked on public Wi-Fi networks, such as school, work, or hotels. If you’re on a public network, double-check that Netflix is permitted.

If you’re on a cellular data network or a satellite internet connection, see if you can try a new network. (Learn How to Fix Netflix Error Code M7037-1111)


2. Ensure that you have access to the internet.

One of the following steps will help you test your internet connection:

  1. From your device’s settings, run a network connection test.
  2. Try a different internet-connected app on your device.
  3. Your device isn’t connected to the internet if the connection test fails or you can’t access another app. Please inquire with the maker of your device for help in connecting it.
  4. Restart your device
  5. Unplug your device from power for at least 1 minute.
  6. While the device is unplugged, press the power button on the device to discharge it.
  7. Leave your device unplugged for at least 3 minutes if you can’t find the power button, or it doesn’t have one.
  8. Plug in your device
  9. Turn on your device
  10. Try Netflix

3. Restart your home network

  1. Turn your device off.
  2. Wait 30 seconds after unplugging your modem and router.
  3. Wait until no new indicator lights blink on after plugging in your modem.
  4. Plug your router and wait until no new indicator lights are blinking.
  5. Turn on your device and try Netflix once more.

4. Connect your device directly to your modem

If you can’t connect after restarting your network and connecting through a wireless router connected to your modem, try bypassing the router. This will help you figure out what’s causing the problem by ruling out router or wireless connectivity issues as possibilities. (Learn How to Fix Hulu Error Code p-dev320)

  1. Turn off your streaming device.
  2. Using an Ethernet cable, plug your device directly to your modem.
  3. Unplug your modem and wait for at least 30 seconds before plugging it back in and waiting for no new indicator lights to flash.
  4. Restart your device and turn to stream once more.
  5. If you’ve successfully connected to Netflix directly through your modem without using your router, the router is likely the source of the problem.
  6. For the time being, bypassing the router will allow you to stream, but if this isn’t a perfect solution, contact the person who set up your home network for help in resetting or reconfiguring your router settings.
  7. If you can’t stream Netflix after connecting directly to your modem, check with your equipment provider and ensure your modem and internet service function.​

5. Improve your Wi-Fi signal

If the following steps didn’t help you connect over Wi-Fi, try these suggestions:

  1. To boost signal strength, move your router. When the router is in a central location, the reception is optimum.
  2. Move wireless devices away from your router, such as cordless phones and microwave ovens.
  3. Raise your router off the ground. The reception of a router on a bookshelf or desk is better than one hidden behind or beneath the furniture.

smart tv

How Do You Reset Netflix on a Smart TV?

You can find these steps might work with many Smart TV solutions when Netflix freezes or becomes unresponsive?

  1. Open the app
  2. Sign out of Netflix
  3. Pull up the deactivation screen using this sequence and the arrow keys: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  4. Select Sign out, and start over or select, deactivate.
  5. Once you have signed out, sign back in and try Netflix.
  6. Restart your smart TV
  7. Unplug the TV from the power for at 1 minute at least.
  8. Once the TV is unplugged, press and hold the power button for 5 seconds and discharge it.
  9. If you can’t access the power button, leave the TV unplugged for 3 minutes.
  10. Plug in your TV.
  11. Turn on your TV.
  12. Try Netflix again.

What is Netflix Error Code NW?

If you see the error code NW-3-16, accompanied by the following message:

We’re having a problem connecting to Netflix. Please try again or visit: Code: NW-3-16.

It is usually a device or network configuration issue stopping you from accessing Netflix.

Netflix error code NW-3-6 mostly arises because of a network configuration issue that stops the device in use from accessing Netflix.

Here, you can see what causes Netflix Error Code NW-3-6 isn’t identified and has a handful of factors contributing to the error.

Configuration Problems

The error could occur if your local ISP or the device you’re using has a configuration issue that prevents it from connecting to the streaming service.

Internet Connection Problems

An issue can also cause this error with your local internet network’s connectivity.

What is Error Code NW-2-5 on Netflix?

If you see the error code NW-2-5, it usually means a network connectivity issue stops your device from reaching Netflix. Follow the troubleshooting steps for your device below to resolve the issue.

What is Netflix Error Code NW-3-6?

Netflix error code NW-3-6 mostly arises due to a network configuration-related issue which prevents the device in use from accessing Netflix service.

Below is a list of Solutions that you can try to fix this annoying error on all of your devices. These fixes get progressively complicated and lengthy, so we recommend you try them out in ascending order to avoid unnecessary hassle.

Solution 1: Restart your device

This simple method successfully removes all Netflix cache from the device in use 3 out of 5 times. Unplug your device for at least a minute after shutting it down. Turn on your computer and open Netflix. If the error has been resolved, you may move this page; however, if it has not, scroll down to the next solution.

Solution 2: Check Your Internet Connection

There are three options to do so.

Option 1: Refresh Your Hardware

Leaving the device on for an extended period of time can cause the memory to bloat, causing power-cycling. Turning the device off for a few moments and then on again may help refresh it by clearing the memory. (Learn How to Fix Disney Error Code 83)

Check the strength of the Wi-Fi signal if you’re utilizing it. If it is and the error persists, try using the device’s LAN port (if it has one). If the error goes away, you can be confident that the problem is with your router or device’s Wi-Fi.

Try your Ethernet cable if you have one. If the error persists, try a different LAN port or a different Wi-Fi connection. If the error persists, check for an issue with the Ethernet port between your device and your router. Option 2 should be used in the above technique fails.

Option 2: Reset the Modem/Router

Press and hold the small button on your internet router four times in a row. This will return the configuration to its default state.

If you don’t remember your username or password, contact your internet service provider before resetting.

Option 3: Connect the device to the modem

If your router and modem are separate, connect your device directly to the modem. If this fixes the error, you should discontinue using Netflix with your router.

For PlayStation and Xbox, move on to Solution 3.

Solution 3: Verify DNS Setting on Gaming Consoles

Sometimes this error arises because of a configuration issue with your gaming console network or incorrect/corrupted information related to your domain name and IP address.

You’ll need to head to settings, then system settings, followed by network settings, and selecting manual to change your DNS settings for consoles, as this can sometimes help resolve the error code NW-3-6.



  1. Go to ‘Settings’
  2. Select ‘Network Settings’ – ‘Internet Connection Settings’ – ‘Custom’
  3. Click on ‘Wired connection’ or ‘WiFi.’
  4. Choose Automatic for IP Address Setting (Do Not Set for DHCP hostname. Select automatic for DNS Settings, select Automatic for MTU and Do Not Use’ for a Proxy Server)
  5. Click the ‘X’ button to save changes
  6. Select ‘Test connection.’


  1. Press the ‘Guide’ button on your controller
  2. Go to ‘Settings’ – choose System Settings.
  3. Choose Network Connection Settings.
  4. Choose ‘network’ > select ‘Configure Network.’
  5. Go to ‘DNS Settings’ and select ‘Automatic for an automatic DNS setting.’
  6. Restart your Xbox
  7. Try Netflix

All the above boils down to that Netflix can see your IP address, and it knows you are in Australia rather than the USA. Besides, not every VPN can fix the NW 3 6 error as they get Netflix blocks.

A VPN proxy server needs to make sure none of your location data can be seen by the streaming service. With a premium VPN provider, they have their own DNS server, and this helps keep you out of sight and looking as if you are in the USA.

Before you mess with settings, you can try a premium VPN using their 30-day money-back guarantee, and thus, you can fix the NW 36 error code in one quick move.