When you look at streaming services from around the globe, Disney has gone to fill an immense space and continues to do so. The Disney Plus service rivals the very best there is, yet it isn’t without problems.
Disney Plus error codes can bring Disney’s streaming to a shuddering halt when you see the Disney Plus error code 83 flashes on your screen.
However, there is no reason that this or other errors should ruin your experience. Error codes 42 and 76 can be seen around busy periods and are highly frustrating.
However, other errors are more than annoying as you have no way to resolve them. Contacting Disney support can be one way, yet you can find various ways of dealing with certain errors in our guide.
By the end, you’ll see why is Disney Plus not working, and what to do with the Disney Plus help center error code 83, and the others to fix them. (Learn How to Watch Disney Plus in Australia)
Why is My Disney Plus Not Loading?
Rather than error codes flashing up, you can find your Disney not loading. Here’s a few things you can use for troubleshooting the issue.
Empty Cache and Data
When Disney Plus is stuck at the spinning circle screen, clear data and cache files on your streaming device and reset your device to factory settings.
The device will then prompt you to allow access; select allow, and your device will say logged in, with Disney Plus opening in a few seconds. To see if the Disney Plus not loading/freezing issue has been resolved, choose a title to stream.
Turn off Ad-blockers
Disable any adblockers on the device to which the sign-up link directs you, then refresh the page. This way works for users of macOS and Windows PC who use a web browser to stream Disney Plus. (Find the Best Free Ad Blocker)
Try to Reboot Your Device
Many Fire TV users found they could reboot the device by holding the select and play buttons together. On reboot, Disney Plus won’t freeze on the loading and the issue fixed.
Users experiencing Disney Plus stuck on the loading screen for devices such as Roku, PS4/PS5, Xbox, Samsung, LG TV, Apple TV, Firestick, Android phones and tablets, and other Disney Plus streaming devices may find a device reboot helps fix the problem.
Reinstall Disney Plus App
Uninstall the Disney Plus app, and then shut down your device. Remove from the mains power, wait a while and then plug it back in. Turn on the power, and reinstall the app. Try your streaming device with Disney Plus and see if the issue is fixed.
Turn off IPv6 on your router if your device’s network settings include an IPv6 address for DNS. This enables DNS on your devices. Many users found that they could permanently resolve the Disney Plus sticking problem by disabling this.
Contact Disney Plus Support
Contact Disney Plus support if your app continues to freeze at the loading screen. It could be an issue with the Disney Plus app, or the firmware is dated, and changes to the service stop it from working.
How Do I Fix Disney Error Code 83?
When you first see Disney Plus Error Code 83, you may wonder why you have it and what you can do to fix it.
Code 83 ion Disney is among the most typical Disney Plus errors, and it causes a lot of trouble for subscribers. It’s described as an unidentified error that can occur for various reasons, the most common of which are device incompatibility and internet connection issues.
Here are some of the typical reasons you can find that throw up error code 83, Disney Plus support often hear about.
Device compatibility issue:
If you see error code 83, it’s most likely an issue with device compatibility and means your devices don’t work with Disney+; it could also be outdated firmware, or your operating system is out of date.
An internet connection is a leading cause of Disney Plus errors. Code 83 could mean your internet connection isn’t fast enough for Disney+ streaming, or you lost your connection.
If you are getting error code 83 and everything else appears fine, check your account as there can be issues there. It could be something as simple as a billing and subscription problem or your payment method.
Fix Disney Plus Error Code 83
It is good to know why you can have issues and know what to do when you pinpoint the issue.
Check Internet Connectivity
Check the speed and connectivity of your internet connection first. For HD streaming on Disney+, you’ll need 5 Mbps at least, and for 4K streaming, you’ll need 25 Mbps minimum. Check the internet speed and see if your connection is fast enough to meet your video streaming requirements.
However, it could be congestion of Disney+ traffic. Check your Disney+ on multiple devices, and if you get the error, it’s a fault on Disney’s end.
Check Device Compatibility
Because Disney Plus error code 83 is linked to a device being compatible with Disney Plus. The first thing you should do is check your device’s compatibility with Disney+. Check the list of Disney-supported devices and software to discover if the problem is with your device or with anything else. If your device does not appear in the list, you will need to purchase a new device to stream Disney Plus.
Check to see if your web browser is compatible with Disney Plus. Take a look at the list of Disney+ browser requirements for various operating systems.
To fix Disney Plus error code 83, change or update your browser according to Disney Plus’s requirements. Keeping a working browser on hand, such as Firefox, could solve the problem.
Change Your IP address Using a VPN
You could find Disney Plus error code 83 for unknown reasons because Disney+ has blocked your IP address. Should this be the case, you can quickly get around this by getting a premium Disney+ VPN. (Find the Best VPN for Australia)
You can connect to the US Disney+ and get more great content, and in the same process, you will fix Disney Plus error code 83 errors because of a blocked IP address.
How Do I Fix Error Code 86 Disney Plus?
How do I fix error code 86 Disney plus? is a common question asked by many subscribers. It could wonder if their device is compatible, yet it may not be as drastic as that.
Error code 86 shows an account-blocking issue because of age restriction (below 18) or violation of Disney terms and conditions. To fix this issue, update account information and contact Disney+ customer support.
If you see the following error:
“We’re sorry; this account has been blocked. Please visit the Disney+ Help Centre to review your account details (Error Code 86).”
It could mean your account has been blocked for any of these reasons:
- The account holder’s email is associated with someone under the age of 18
- The account has been banned because of inappropriate use, or someone has violated the Disney terms of service
If your account is blocked in error, or you want to change the main account holder, you would have to contact Disney+ Customer Service.
Sometimes, you may see this error:
- We’re sorry, but we could not update your profile at this time. Would you please double-check your profile details and try again? If the problem persists, visit the Disney+ Help Centre (Error Code 86).
It means that when Disney tried to update your profile with the information, you supplied and experienced an error. It may be an internal error or a problem with the data you entered. Double-check your information and try again to update your profile, or you could find it keeps taking you to the disneyplus.com/begin page.
What is Disney Error Code 39?
Error code 39 says: “This means that the video you are trying to watch cannot be watched, and can be a rights availability or other issue with Disney Plus. You may find it is back to device compatibility and, in particular, streaming Disney Plus via its Xbox One app.
First, make sure you aren’t currently streaming via a computer, mobile device, or other devices simultaneously as using an Xbox One app.
If you are still getting error messages, try changing the HDMI port on your TV to your Xbox. It’s not much of a change yet could fix error code 39.
Disney Plus error code 83 is another highlighted issue from users. It comes from using Disney Plus on a mobile or using mobile data. Connect to the home wi-fi and try another compatible device such as your smart TV and see if the issues are there or it appears to be the device at fault.
Error 83 can be the most common and irritating. There doesn’t appear to be a fix, and even if you check device compatibility with the Disney app, and if the device is compatible, you can still see the error. While restarting your device can help temporarily, the only course of action is to contact Disney.
Disney Plus error code 86 throws up an error, “We’re sorry; this account has been blocked.”
This particular Disney Plus error code means you need to head directly to Customer Service. That’s because your account has been blocked or it has been hacked.
When troubleshooting, using a VPN can help resolve some issues, and you can use these apps on Android phone, iOS, desktops and gaming consoles, and home routers.
If the problem is an internet connection or the 83 on Disney because of DRM, you can change your IP address and then start your troubleshooting again.